Careers Service Accessibility Statements

Accessibility statements for the Careers Service

Accessibility statement relating to Careers Service Plus 

Accessibility Statement for Careers Service Plus Website  prepared by University of Edinburgh.

Website accessibility statement inline with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

This accessibility statement applies to:

https://ed.careercentre.me/Members.

This website is run by the Careers Service at The University of Edinburgh using the Abintegro platform. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • using your browser settings, change most colours, contrast levels and fonts while retaining most functionality;
  • operate the site on both a desktop and mobile device (whether in landscape or portrait).

 

We’ve also made the website text as simple as possible to understand.

Customising the website

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:

AbilityNet - My Computer My Way

With a few simple steps you can customise the appearance of our website using your browser settings to make it easier to read and navigate:

Additional information on how to customise our website appearance

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service:

Information on SensusAccess

How accessible this website is

We know some parts of this application are not fully accessible:

  • reflow issues occur over 200% magnification, meaning users may have to scroll in two dimensions;
  • colour contrasts do not necessarily meet the recommended Web Content Accessibility Guidelines 2.1 AA standard;
  • pop-ups are frequent, and users are not always alerted when they appear;
  • users can not always access all items via keyboard navigation alone;
  • the website could be clearer in informing users where they have reached on a page, especially via the keyboard
  • data validation and error suggestions are not consistent and not present for all content;
  • alternative text and tooltips are not present on all non-text content;
  • time limits are not adjustable in certain areas of the site;
  • continuous capitals and italicisation is present in some places;
  • assistive technology, including text-to-speech and speech-to-text, is not necessarily able to reach all parts of the application;
  • some parts of the application are not fully compatible with mobile accessibility functionality, such as the ability to increase font size and change colours.

Feedback and contact information

If you need information on this website in a different format, including accessible PDF, large print, audio recording or braille:

We will consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact:

We will consider your request and get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:

Contact details for the Equality Advisory and Support Service (EASS)

The government has produced information on how to report accessibility issues:

Reporting an accessibility problem on a public sector website

Contacting us by phone using British Sign Language

British Sign Language service

 

contactSCOTLAND-BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week:

 

contactSCOTLAND-BSL service details.

 

Technical information about this website’s accessibility

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non-compliances listed below.

The full guidelines are available at:

Web Content Accessibility Guidelines (WCAG) 2.1 AA standard

 

Non accessible content

The content listed below is non-accessible for the following reasons.

Noncompliance with the accessibility regulations

The following items do not comply with the WCAG 2.1 AA success criteria:

  • Not all non-text content presented to users has alternative text
  • The way the content is presented affects its meaning, and a correct reading sequence is not programmatically determined
  • There may not be sufficient colour contrast between font and background colours, especially where the text size is small
  • Text is displayed in a non-text form (e.g. as an image) in order to achieve a particular visual effect
  • Content can not be presented without loss of information or functionality, and requires scrolling in two dimensions beyond 200%

  • Visual information to identify user interface components, such as keyboard focus, do not always have a sufficient contrast ratio

  • Tooltips are not present for all icons and images, and pop-ups are embedded into user activities

  • It is not possible to use a keyboard to access all the content
  • There are timing components on some pages that users can not necessarily control or alter
  • Data input errors are not always automatically detected and / or suggestions for correction are not given to users
  • Content is not robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies

 

 

Unless specified otherwise, a complete solution, or significant improvement, will be in place for those items within our control by December 2022 .

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

We are not currently claiming that there is any content outwith the scope of the accessibility regulations.

What we’re doing to improve accessibility

We will continue to address the accessibility issues highlighted, working with the software supplier, Abintegro, to deliver a solution or suitable workaround.  Unless specified otherwise, a complete solution or significant improvement will be in place for those items within our control by December 2022.

After discussion with Abintegro they have stated their commitment to accessibility through the accessibility widget and looking to make coding improvement to the actual site for new aspects. The University has raised their concerns about this approach and continues to push for a more accessible system without the reliance on an external widget. We will continue to liaise with Abintegro and monitor the situation to push for accessibility improvements.

Whilst we are in the process of resolving these accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review and retest the accessibility of this application.

Preparation of this accessibility statement

This statement was prepared on 9th February 2022. It was last reviewed on 22nd November 2022.

This application was tested by the University of Edinburgh’s Disability Information team in February 2022, using the Internet Explorer (19041.1052) alongside Mozilla Firefox (78.11.0esr), Microsoft Edge (91.0.864.59) and Google Chrome (91.0.4471.124) browsers. Internet Explorer is still commonly used by disabled people, due to its accessibility features and compatibility with assistive technology, as shown in a UK government survey:

 

UK Government Assistive Technology Browser Survey.

 

However, a more recent world-wide usage level survey suggests the other three browsers are used more widely. In particular, when using a combination of different screen readers and browsers, Chrome has increased in popularity, and is now the favoured one in overall use:

 

WebAIM: Screen Reader User Survey 2021

 

We tested:

 

  • Spellcheck functionality;
  • Scaling using different resolutions and reflow;
  • Options to customise the interface (magnification, font, background colour et. cetera);
  • Keyboard navigation and keyboard traps;
  • Data validation;
  • Warning of links opening in a new tab or window;
  • Information conveyed in colour or sound only;
  • Flashing, moving or scrolling text;
  • Operability if JavaScript is disabled;
  • Use with screen reading software (for example, JAWS);
  • Assistive software (TextHelp Read and Write, Windows Magnifer, ZoomText, Dragon NaturallySpeaking, TalkBack and VoiceOver);
  • Tooltips and text alternatives for any non-text content;
  • Time limits;
  • Compatibility with mobile accessibility functionality (Android and iOS).

 

Accessibility statement provided by Abintegro

Last modified on 6 October 2021

This Accessibility Statement relates specifically to Services provided by Abintegro on any subdomain of careercentre.me. [This covers Careers Service Plus.]

Click here to explore your accessibility options via our Accessibility Service feature.

This career development website is provided by Access UK Limited trading as Abintegro for University of Edinburgh. We take accessibility seriously and are committed to ensuring the career development resources on this website are both usable and accessible to all users regardless of ability, or situation. This accessibility statement is a live document, providing an open account of our current position and it was last modified on the date provided above. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Abintegro takes the following measures to ensure accessibility of this website:

  • Include accessibility throughout our internal policies
  • Assign clear accessibility targets and responsibilities
  • Employ formal accessibility quality assurance methods

Our resources are designed and developed in accordance with the internationally recognised Web Content Accessibility Guidelines (WCAG) 2.1 Level AA (https://www.w3.org/TR/WCAG21/https://www.w3.org/TR/WCAG21). Click here to view our accessibility certificate document verifying that this website has been externally tested and remediated to meet the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) AA level.

As part of our ongoing accessibility programme we have implemented a specific Accessibility Tools Service, which can be activated on any page of this website by clicking on the "Accessibility tools" icon in located on the website’s top right navigation. The Accessibility Service provides easy access to all accessibility options, and is a key part of our accessibility programme that we are undertaking with a third party company (EqualWeb) that specialises in accessibility, to ensure as many people as possible are able to use this website. For example, that means you should be able to:

  • change colours, contrast levels, line / word spacing and fonts
  • zoom in up to 200% without loss of content or functionality
  • navigate most of the website using just a keyboard or numeric keys
  • navigate most of the website using speech recognition software (in supported web browsers)
  • listen to most of the website using a screen reader
  • describe words selected by the mouse
  • type words with a mouse via a virtual keyboard

AbilityNet has advice on making your device easier to use if you have a disability.

BBC My Web My Way provides more information on how to change your browser settings in Windows, Mac and Linux. 

Because additional content can be uploaded to this website the above may only apply to the user interface of this website itself rather than any content that has been uploaded to it by University of Edinburgh.

How accessible this website is

This website has been externally tested and remediated to meet the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) AA level. However, despite our efforts to make this website accessible to as many people as possible and compliant with relevant accessibility standards, we know there are some isolated limitations:

We know some parts of this website are not fully accessible:

  • A very small number of images may not have appropriate alternative text, however we do not rely on images to convey essential information and we do regularly review, and update, any images that are missing alternative text
  • Some recorded videos and audio do not have the required caption controls, or transcriptions available (please refer to the “Disproportionate burden” section below)
  • Most older PDF documents are not fully accessible to screen reader software (please refer to the “Content that’s not within the scope of the accessibility regulations” section below)

Please contact us if you observe an issue not listed.

The content listed below is non-accessible for the following reasons.

Disproportionate burden

Third-party content: This career development website has the capability for University of Edinburgh to publish its own content on the website, for example on custom web pages. We therefore cannot, despite our efforts to make this content accessible, ensure this content adheres to all accessibility standards. This would be a disproportionate burden within the meaning of the accessibility regulations. Examples of content that could be non-compliant include: images without alternative text, pre-recorded videos without captions, audio files without transcripts and downloadable documents not fully accessible to screen reader software.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix any templates or isolated content articles that represent a non-essential part of the website.

All new PDFs or Word documents we publish after 03 December 2019 will meet accessibility standards.

Recorded video & audio

A small proportion of our recorded videos and audio files do not have captions. From 23 September 2020 all recorded videos and audio files, produced by us and made available via the website will be captioned.

Compatible with browsers and assistive technologies

This website is designed to be compatible with the following technologies:

  • The latest version of modern web browsers (specifically Chrome, Safari, Firefox, Edge)
  • JAWS and NVDA assistive technologies for Windows and MAC

This website’s accessibility is not fully compliant with Internet Explorer (all versions) and some older versions of Chrome, Safari and Firefox. Where possible we recommend using the latest version of modern web browsers.

Technical specifications

Accessibility of this website relies on our Accessibility Service feature and the following technologies: HTML, CSS, JavaScript, WAI-ARIA, in addition to any assistive technologies or plugins installed on your computer. These technologies are relied upon for conformance with the accessibility standards used.

What to do if you cannot access parts of this website

Please contact your Institution: University of Edinburgh or alternatively us by email at: abintegro.helpdesk@theaccessgroup.com if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille. We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us by email at: abintegro.helpdesk@theaccessgroup.comabintegro.helpdesk@theaccessgroup.com. We try to respond to feedback within 6 working days.

Enforcement procedure

If you need to escalate your issue with this website, please contact the Technology and Information Security Director by email: accessibility-issue@abintegro.com.

You can expect an acknowledgement within 6 working days and a full reply within 20 working days. If your complaint raises complex issues that cannot be answered within 20 working days, we will keep you informed of progress until we can fully respond.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Access UK Limited trading as Abintegro is not a public sector body and, therefore, is not legally required to comply with the accessibility regulations. We do however, take accessibility seriously and if you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Abintegro is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

You may find that you access external sites outside of this website, these may be hosted or supported by University of Edinburgh, or may be third party services or websites. This statement refers to core Abintegro functionality of this website and content uploaded directly to this website by Abintegro rather than third party content (uploaded by University of Edinburgh) or services accessed through this website.

How we tested this website

This website was last tested on 01 September 2020. The test was carried out by Abintegro and also by our third party auditor EqualWeb (external evaluation) as part of our ongoing accessibility programme. We used a variety of tools including WAVE web accessibility evaluation tool and Equalweb Accessibility Checker.

We tested this career development website, available at https://www.careercentre.me domain and also various subdomains.

What we're doing to improve accessibility

This statement was prepared on 03 December 2019. It was last updated on 01 September 2020.

Through our ongoing accessibility programme we will keep this statement under review and consider ways in which the website accessibility may be improved. Our objective is to ensure this website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, except areas where it would constitute a disproportionate burden.

Formal approval of this accessibility statement

This Accessibility Statement is approved by: Technology and Information Security Director, Access UK Limited trading as Abintegro.

 

 

Accessibility statement provided by Symplicity relating to CareerHub

The full accessibility statement provided by Symplicity for the CareerHub platform is here:

CareerHub accessibility statement

Their statement includes this: 

"We know some parts of this web application are not fully accessible:

  • Appointment calendar is not fully accessible.
  • Users cannot modify the line height or spacing of text.
  • Some forms created using our dynamic form builder may be difficult to navigate using a keyboard.
  • Users are unable to bypass blocks, meaning multiple contents on the same page.
  • Limited search feature throughout the application

 

Contact us through an online sign language interpreter

British Sign Language (BSL) users can contact the University of Edinburgh via Contact Scotland BSL, the online British Sign Language video relay interpreting service.

Find out more on the Contact Scotland BSL website


 

This Accessibility Statement is continued at: www.ed.ac.uk/about/website/accessibility

 

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