Completing an application form

Knowing how to prepare and how to best complete an application form will increase your chances of success

Many employers will ask you to complete an online application form instead of, or in addition to, providing a CV. Application forms help compare candidates in a consistent way.

Before you complete your application form

  • Take some time to prepare.  
  • Read the job description and person specification carefully to ensure that you understand what the employer is looking for. Download and save the job description and person specification so you can refer to them later. 

  • Collect all the information you need, including academic achievements, experiences from part-time or full-time jobs, university societies, volunteering and/or internships, and contact information of your referees.  

  • Research the employer. In the application form you might be asked to explain why you want to work for them, so having done your research in advance will help you answer effectively. Find out their business goals and values, challenges and achievements. Start by exploring their website and social media accounts.

Completing your application form

 In an application form, you will be asked to include the following: 

  • Personal information: Give basic details, such as your name and email address. 
  • Educational background: Give details of your education or degree, courses taken and qualifications gained. 
  • Work/additional experience: Share your work experience, describing your main responsibilities and the skills you developed in each role. If you have no or little work experience, share your internships/placements or volunteering. You might also be asked to include any gaps in your work history. Gaps are normal but you should be ready to explain what you were doing if they ask you.
  • Personal statement: Application forms often ask applicants to explain why they are a good fit for the role. It’s important to tailor this to the specific requirements and criteria listed in the job description. Use the person specification as a guide to highlight relevant accomplishments and skills that make you a suitable candidate. 
  • References: Employers want to find out about your previous experience and skillset. Selecting the right referees to put in an application form is key. For detailed guidance on references see our Referees and references advice. 

School-level qualifications 

Some UK application forms ask for UCAS Tariff points. This is a number based on your UK school-leaving qualifications. If you went to school in a different country, contact the employer and ask their advice, as there is no official resource which calculates international qualifications into UCAS Tariff points.  

Degree classification 

At this university, an MA (Hons) - Master of Arts with Honours - is the conventional undergraduate degree, equivalent to a standard three-year BA (Hons) gained elsewhere.   

How to find your predicted grade 

Your Higher Education Achievement Report (HEAR), which you’ll find in EUCLID, lists all the marks for the courses you've taken in Years 1 and 2. Work out your average mark and compare it with the degree class equivalencies given at the bottom of the HEAR. You can check with your Student Adviser that they agree it’s a reasonable prediction.   

Qualifications from a different country  

Many large employers in the UK and elsewhere will be familiar with qualifications from different educational systems.   

Whether you’re using your UK qualifications to apply for work or further study elsewhere, or using your qualifications from a different educational system to apply for work in the UK, it’s better not to attempt to translate your qualifications to those of the other country. You can’t do this accurately and it could look as though you were trying to mislead the employer.    

Stating your qualifications in their original form and providing some context around them is usually acceptable. For example, you can:  

  • list grades as a percentage 
  • mention any academic prizes and whether a ranking among other students was given; for instance, ‘within the top 5% of year group’ 

  • indicate which way the scale runs, if grades were marked on a scale. For example, ‘achieved the highest grade of 1, on a scale of 1 - 5’. 

You can contact the recruiter’s HR department, or other named contact, if you’re still uncertain what to do.   

Some employers may request an official translation or written assessment of your international qualification. You can get this from UK ENIC, the designated agency for the comparison of international qualifications.  


Some application forms will ask for examples that show you have the desired skills and experience. These are known as 'competency questions'. For this type of questions, give evidence of a skill and how you demonstrated it in the past. Employers expect you to present your example using the STAR framework.  

  • Situation (10%) – Briefly present the situation and provide context. 
  • Task (15%) – Present the objective or challenge you addressed. 
  • Action (50%) – Explain what you did to meet the objective or overcome the challenge. Be specific and clear. 
  • Result (25%) – Explain what the outcome was or reflect on the impact of your actions. Where possible, quantify the result (for example, percentage increase in sales or attendance at an event you organised), or express the result in qualitative terms (for example, increased confidence in a group of tutees). 

Example:

Q: Describe a situation where you have had to use an innovative way to solve a problem. 

A: As a camp counsellor, I was responsible for a hut housing a group of ten children, helping them settle into the camp and encouraging them to join in activities. The hardest part was getting the children to keep the hut tidy and join in the daily ‘household chores’ session – a common problem that all counsellors faced. I decided to motivate the children by turning this session into an inter-hut competition with a progress chart and prizes, and I arranged for the camp director to carry out daily inspections. I produced a wall chart to show the points awarded to each hut and explained to the children how they would win the points. The competitive spirit transformed the children’s attitude to tidying up as each hut worked as a team to keep their surroundings clean and tidy. There were no more problems with children ‘disappearing’ at tidy-up time, and parents were amazed to hear how involved their children had become in this activity.


These are general questions that invite you to provide a longer answer. You might have a word limit or unlimited word count. Either way, keep your answers concise, relevant and backed up with examples. Avoid writing in a very academic style and keep the tone professional. 

Structure: 

  • Use headings and/or paragraphs to break up sections. 
  • Cover the most relevant and important information first. 
  • Create a logical flow between sections/paragraphs. 
  • Where applicable, finish with a summary sentence/paragraph. 

Questions you might be asked: 

  • Why are you interested in this position? 
  • Provide any other information you feel is relevant to your application. 

Content: 

If the employer doesn’t tell you what to cover when answering open questions, use the following suggestions: 

  • Explain why you’re interested in the job and organisation. This shows that you’ve researched the employer and you’re enthusiastic for the role. 
  • Share the experience that you bring. Start with the most relevant and recent. 
  • Using the person specification as a guide, talk about the skills that you can bring to the role.  

Example:

Q: Why are you interested in this position? 

A: As a law graduate, I am attracted to the opportunity to work as a Legal Analyst within your firm, as this will allow me to utilise my research and analytical skills developed as part of my legal studies. When undertaking my dissertation, I collected primary data from over 30 prison authorities through Freedom of Information requests and made several recommendations on prisoner rights based on the evidence I gathered. This gave me experience in managing a research project from start to finish, achieving an 80% grade for my dissertation. My positive research experience within the academic field has informed my career ambition to work in legal research.  

I would appreciate the opportunity to work for your firm for several reasons. Firstly, your ranking within the top 10 of the Legal 500 would provide me with exposure to a range of international clients. Secondly, I admire your commitment to corporate social responsibility, such as providing pro bono legal advice to prisoners. Additionally, promoting universal human rights is one of my core beliefs, as reflected in my dissertation and volunteer experience with Amnesty International. 

 

For more examples check 'Examples questions and answers' on Prospects. 

To learn how to fine-tune your application, check the 'Write a successful job application' on Prospects. 

To learn more about completing application forms for graduate roles, check the 'How do you fill in a job application form' on targetjobs. 


Most job application forms will give you the opportunity to ask for reasonable adjustments, usually towards the end of the form.  This may be helpful during some of the initial stages of recruitment (e.g. video interviews or psychometric testing) as adjustments can be put in place to help you perform to your best.  

You may decide to share your disability or health concern within your CV or cover letter – this may be to account for a period of absence from University or where you felt your disability impacted on some exam grades.    

If you choose to do this, we advise booking an appointment with a Careers Consultant to ensure you are focusing on the positives of your experiences, highlighting the strengths that your condition has given you, and mentioning the talent and skills you can bring to an organisation. 

Watch the video recordings from EmployAbility to learn how to disclose your disability or mental health condition. 


Tips for completing an application form

Watch this video for our tips on what to do when completing an application form.

Hello and welcome to Top Tips: Job Applications. Today I'm going to go through 10 top tips for perfecting job applications. Number 1, Plan your Time. Here you can see an overview of the upcoming academic year. This is offered as a guide. It's not to say that all applications will be opening or closing within these timeframes, as this is typically when the large graduate recruiters set their deadlines. As you can see, that is quite soon in the academic year. Graduate scheme applications open between September and October, and some will close, while internships open during the next part of the year, between mid October to around mid February. What's most important is to plan your time effectively so that you can start preparing for those schemes that you're interested in applying to. For smaller recruiters with one role or fewer vacancies to fill. You'll see vacancies advertised towards the end of the academic year, as there is a more immediate start day. Larger recruiters go through an intensive application process, and this is why the majority of them follow this pattern. If you're looking for a part-time job, keep an eye throughout the year. Number 2, quality beats quantity. This is a significant balance to find.  Five well researched and constructed applications will make more impact than 100 generic ones. If you're routinely applying with a very generic CV, or application form or covering letter, then the chances of you being successful are relatively slim. Recruiters typically go through a long listing process where candidates are initially sifted, then they move on to shortlisting, where recruiters choose applicants of interest to invite to interview. Don't give employers easy reasons to reject your applications, like poor attention to detail or not following instructions. Invest time in each one to demonstrate that you are genuinely interested. Number 3, collate your experience. before you do anything else, first, gather evidence of what you have to offer. Have all the information you'll need to hand before you start. This might be examples that you've used in the past or it could just be a list of the types of activities you've been involved with at this point. Review what the application is asking you for and the skills and achievements that will be expected of you. You can use pretty much any of your experience as evidence if it's relevant and keep transferable skills in mind too. It might be your university studies, work experience, part time jobs, societies, clubs, or sports groups that you are in, voluntary work, or any of your interests or social activities. Reflect on all of these before you make a start on your applications. All your experiences are fresh in your mind. Number 4, research the organisation. In your application, you might be asked, why do you want to work for us? It's a question that may also be asked at interview, but it's important when to think about. Employers know that you want to find a job, but they're more interested in why you want to work for their organisation and in the role that they have advertised. Plan some time to research the role, organisation, and the sector. This might also include thinking about who the competitors are, as that can give you an advantage over other candidates. Employers receive a high number of applications, so generic ones will be immediately sifted. But you can demonstrate passion for the job you're applying to by answering that question, why this role and why this organisation. You can show your knowledge of the company and its position in the industry. If you, for example, have done some research where you found out a particularly interesting piece of information, you can add that to your application. Avoid copying anything straight from the website. The employer already knows what they do, so think about how that relates to you. Why do you want to work there? And can you see any examples of why you'd enjoy working there on the website, in the social media, or in the news? Perhaps you've spoken to somebody from the company at an event and that's what's given you this positive impression. Include all these relevant pieces of information. You must answer the question, why them? It is not enough to need or want a job as all candidates who apply could easily say the same thing. Think carefully about why you have chosen this employer. Number 5, use the STAR format. You may have heard of STAR or possibly KARL, which helped you respond to competency based questions. For example, tell me a time when you've used the skill. we're using STAR to demonstrate. Think about the type of application you are filling in. You might be asked very specific questions based on the competencies that are in the job description or the person specification. Or you might be given an open text box where you can complete information about why you're a good fit for the role. Employers will use different formats, but to respond to direct questioning, you can use STAR to make sure that you're covering everything expected. Competency questions can be scored to compare candidates equally, so using evidence of when you've done something in the past, employers can assess how competently they think you would be able to do this or something similar in the future. You may be asked to give an example of how you've made a positive contribution to a team. Mention the outcome and anything you would not do differently with hindsight. This is illustrative as you may or may not be asked the second part of the question explicitly, but you are still expected to cover it in your response. Choose examples with specific relevant details. You're giving evidence and you're offering proof to allow the employer to determine whether you could use these skills again in the future. The S stands for Describing a Situation. It's about 10% of your answer. It's a brief sentence which describes the context. Maybe that's work, study or an extracurricular activity. T stands for Task and is another 10%. That can be you individually or it might be your team. Offer a brief outline of what was expected of you, but make sure that you highlight what the challenge of the task was and what did you need to achieve. Be specific, if you worked in a team, highlight what your task was within that team. The A stands for Actions, and this section covers about 60% of your response. This is an element which should be allocated the most space. Give a detailed account with as much as the space permits to cover the steps you took to complete your task. The situation and task are simply to make your description of the actions meaningful. Your actions are what set you apart. Summarise with the results, about 20% of your answer. Offer a brief explanation of your outcome in one to two sentences, quantify outcomes with statistics or feedback where possible, and otherwise, be clear about how success was measured. Mention what you learned and what you would do differently next time if relevant. Number 6, follow the person specification. You might be asked for a supporting statement rather than being asked questions, and following the person specification can give you a great guideline for how to complete it. Use the person specification as a checklist. When you are given an open text box to keep you on track. Some supporting statements are added as a separate document and others are part of the application form. Follow the person specification closely. Try to meet each individual specification in the persons specification. By summarising how you meet or relate to the requirement, you may be prompted to use the space below to state your reasons for applying and why you believe you meet the person specification. There's a lot to cover, so use the checklist. Begin with an introductory paragraph about your motivations followed by a short paragraph for each of the requirements if the space allows. You might be given a word limit, so if you have examples which cover several of the requirements, prioritise adding them, but avoid large paragraphs of text as they can be difficult to read through and require recruiters to search to find the information that they need. Short, succinct paragraphs of text, or optimal. You can use bullet points to highlight pertinent points, but do so sparingly. They should not make up the bulk of your response. Remember, this application is to get you to the interview stage, so you don't need to give every detail. Leave some to expand on at interview. Finish with a concluding paragraph that reiterates your interest in the role. It has a similar function to a covering letter, so should offer clear reasoning for applying and relevant evidence to address the person specification. Include how you're addressing any areas that you don't have examples of yet. As this is a professional way to address an area of weakness by saying, I'm currently working towards a project management qualification or I'm currently developing my problem solving skills by studying this linked in learning course. Avoid phrasing this as I don't have this or focus on what you're doing in order to gain it. It's unlikely that you'll have no examples at all of graduate level skills and attributes. But if you feel that you don't have any examples, identify some ways to gain the skill and make a start. It shows a great deal of initiative. Number 7, plan ahead when using online platforms. It's good practise to check before assuming that an online platform is saving your work as you go along. It's safer to prepare your answers in a separate document so you can copy and paste them in. Keep a copy for future reference if you're submitting straight into an online platform, as you may not be able to download a copy. If you're invited to interview or the next stage of the selection process, you then have an idea of what you said, which will be useful if you apply to several vacancies as your applications will be tailored to every employer. The employer may use scanning software, which is a useful screening tool. More employers are using to long list and assess whether applications meet their initial requirement. Be as clear as you can be, using factual language, listing your qualifications, explaining your work experience and your skills in a straightforward way. If possible, avoid blank spaces altogether by thinking carefully about what you could offer as an example. Only use not applicable if genuinely it is not applicable to your situation. If you have evidence which partially meets the requirement, use it. Follow all instructions to avoid being automatically rejected. Double check formatting. If you are copying and pasting into an online platform, if there's a word count, your answer may be cut off at the end, so plan ahead.  Plan time to allow for any technical hitches and avoid doing the application on the day of the deadline if you can. Aim for at least a day ahead of schedule so you can deal with any delays. Proof check for spelling and grammatical errors and those frustrating and common auto corrects. We know they happen regularly, and these errors help employers to quickly rule out applicants, so leave time to check it thoroughly. It can be useful to ask a trusted friend to check it over. Number 8, little things make a big difference. Get the basics right. Again, read instructions carefully. The employer is using this as an opportunity to test your skills. And this can include interpreting instructions and your ability to deliver exactly what's required. If for example, you're asked to attach your supporting statement and you write that into the body of your e-mail, it shows that you're unable to follow very basic instructions. So don't let that trip you up right from the beginning. Take a note of any specific wording. If you're asked for several examples and you only offer one, again, you're not following instructions. If you have a word limit, keep within it, but aim for it. A STAR formatted competency question is usually around 300 to 500 words. It might be slightly less than that, but this gives you an idea of what the employer is looking for and the amount of detail expected. Complete a sense check from an objective perspective. The employer doesn't know you, they've never met you. And this is their first opportunity to understand what you have to offer. If you've used acronyms which aren't commonly used or if you've used jargon that isn't readily recognisable, proofread for that, and proofread throughout for spelling and grammatical errors. Number 9, persevere. It's worth saying here that at first you don't succeed, you're completely normal.  Setbacks are frustrating, but completely normal. Unfortunately, students tell us that if they aren't successful with the first few applications, they feel like a failure. Think of them as learning experiences. You can receive support to try and improve on them. And try not to feel too dejected by a no. It's not a failure. It's part of the process and you can develop your application and adapt your approach accordingly. We are here to support you if you need help. Number 10, use the Careers Service. There's a huge range of information available on the careers service website. It is a good starting point and available 24/7. Remember to check MyCareerHub regularly for job postings, including internships, information about events and workshops, employer information and resources around career planning and interests. You can drop in to speak to one of the careers information team. If you want to speak to a Careers Consultant, you can book an appointment through MyCareerHub once you've used our resources. To summarise and identify next steps, plan your time. Quality beats quantity, collate your experience, and research the organisation. Use the STAR format. Follow the person specification. Plan ahead when using online platforms. Little things make a big difference. Persevere and use the Careers Service. Look out for our other top tips videos to support you in other areas of the recruitment process.

In addition to the tips shared in the video: 

  • don’t be afraid to sell yourself. The application form is a great opportunity to showcase the skills and experiences relevant to the role. 
  • ensure that you have attached any requested documents, such as your CV or cover letter, before you submit your application. If you attach your CV, make sure to expand in your application form on examples you’ve used in your CV, providing more detail on how your experience and skills make you a good fit for the role. Also, introduce new examples if they are relevant and showcase valuable skills or qualities. 

After you submit your application form

If your application is successful, you will be invited to an interview. In some cases, there might be additional steps before the interview, such as completing selection tests or having a telephone interview. Some employers might invite you to attend an assessment centre.  

Keep in mind that not every application will be successful. Usually, you have to apply for several roles before getting an interview, and that’s normal. Although it can feel disappointing, each application you complete helps you build experience.  

Remember that everyone experiences job rejection. If this happens to you, contact the employer and thank them for their time. It is a good idea to ask them for feedback and to retain your details for any future opportunities. 

If you’re struggling getting to the interview stage, use the Careers Service to get some feedback on your application and tips to improve for the future.